This Privacy Policy (“Policy”) describes the policies and procedures on the collection, use, disclosure and protection of your information when you use our website www.rebitee.com, or the Rebitee mobile application made available by Rebitee Technologies, a firm established under the laws of India having its registered office Bengaluru, Karnataka

Please read this Policy before using the Rebitee Platform or submitting any personal information on it. This Policy is a part of and incorporated within, and is to be read along with the Terms and Conditions.

By using the Platform and the Services, you agree and consent to the collection, transfer, use, storage, disclosure and sharing of your information as described and collected by us in accordance with this Policy. If you do not agree with the Policy, please do not use or access the Platform.

Rebitee may from time to time update this Policy. Kindly visit this page to view the latest updates in the privacy policy. Your continued use of our Services after we publish or send a notice about our changes to this Policy shall reflect your consent to the updated Policy.

• Links to other websites: The Rebitee Platform may contain links to other websites. Any personal information about is collected when visiting such websites is not governed by this Policy. Rebitee shall not be responsible for and has no control over the practices and content of any website accessed using the links contained on this Platform. This Policy shall not apply to any information you may disclose to any of our service providers/service personnel which we do not require you to disclose to us or any of our service providers under this Policy.
• Information collected from customers: In order to improve your application and website experience and lend stability to our services to you, we may collect information or employ third party plugins that collect information about the devices you use to access our Services, including the hardware models, operating systems and versions, software, file names and versions, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion information, mobile network information, installed applications on device and phone state. The information collected thus will be disclosed to or collected directly by these plugins and may be used to improve the content and/or functionality of the services offered to you. Analytics companies may use mobile device IDs to track your usage of the Rebitee Platform.
• Cookies: The Rebitee platform and third parties with whom we partner, may use cookies, pixel tags, web beacons, mobile device IDs, “flash cookies” and similar files or technologies to collect and store information with respect to your use of the Services and third-party websites.

Cookies and similar technologies are used for authenticating users, remembering user preferences, understanding popularity of content, gauging the effectiveness of advertising campaigns, evaluating traffic to website and online behaviour and interests of people. By using our services with your browser settings to accept cookies, you are agreeing to the use of cookies.

Information could be used:

• To provide, personalise, maintain and improve our products and services, such as to enable deliveries and other services, enable features to personalise your Rebitee account.
• To oblige the contract with you.
• To improve the platform security through troubleshooting, data analysis, testing, research etc.
• To provide you with information about services similar to those that are being used by you, or enquired about, or of interest to you.
• To understand our users, improve the content and features of our Services like personalizing content to your interests, make special offers, provide customer support and respond to your queries.
• To understand effectiveness of advertising and to profile relevant advertising.
• In case of vendors, to track orders, delivery schedule etc

We may share your information that we collect:

• With Service Providers: We may share your information with our vendors, consultants, marketing partners, research firms and other service providers or business partners, such as Payment processing companies, to support our business. For example, your information may be shared with outside vendors to send you emails and messages or push notifications to your devices in relation to our Services, to help us analyse and improve the use of our Services, to process and collect payments.
• With Partner Vendors: While you place a request to order food through the platform, your information is provided to us and to the vendors with whom you may choose to order. In order to facilitate your online food order processing, we provide your information to that vendor as if you had made a food order directly with the vendor. If you provide a mobile phone number, we may send you text messages regarding the order’s delivery status.
• With Other Users: If you have partnered with us as a delivery agent, we may share your name, phone number and profile picture, tracking details with other users to provide them the Services.
• For Crime Investigation: We may share this information with governmental agencies or other companies assisting us, when we are obligated under the applicable laws or in good faith to respond to court orders and processes, detecting and preventing against actual or potential occurrence of identity theft, fraud, abuse of Services and other illegal acts, responding to claims that an advertisement, posting or other content violates the intellectual property rights of a third party, under a duty to disclose or share your personal data in order to enforce our Terms and Conditions and other agreements, policies or to protect the rights, property, or safety of the Company, our customers, or others, or in the event of a claim or dispute relating to your use of our Services. This includes exchanging information with other companies and organisations for the purposes of fraud detection and credit risk reduction.
• For Internal Use: We may share your information with any present or future affiliates for our internal business purposes.
• With Advertisers and advertising networks: We may work with third party advertisement agencies and third-party websites or other media. These third-parties may use cookies, JavaScript, web beacons (including clear GIFs), Flash LSOs and other tracking technologies to measure the effectiveness of their ads and to personalize advertising content to you.

Ample technical and security measures have been put in place to ensure security of your information collected by Rebitee. Vault, tokenization measures have been deployed. Payment gateway and processing are compliant with card industry standards and protocols. Please refrain from sending credit card details unencrypted electronic platforms. Additionally, username and password to the Rebitee account is to be maintained with confidentiality.

There is no full proof assurance of security of information transmitted over the internet. Despite Rebitee’s best efforts to protect our customer data, we do not commit to the security of your information through the platform. However, information once received by Rebitee will be protected with strict physical and electronic procedures.

Registering on Rebitee entails receipt of emails and messages. In case you do not wish to receive them, you may unsubscribe to the commercial messages and emails. However, you cannot opt out of delivery, order, service and legal notices.

If you do not wish to consent to the use of your personal information as stated above, please mail us at support@rebitee.com. It will take five working days to bring to effect changes as per your request. Further to this, your personal information will not be used for any programs unless required by us to oblige to a legal requirement.

For any clarifications or queries regarding the security, Privacy Policies and the Terms and Conditions mentioned in this document, please direct your queries to support@rebitee.com